Privacy Policy

Introduction

SoFlo Ebike Shop Inc (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors (“you”, “your”, or “users”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website located at sofloebikeshop.com (the “Website”).

Information We Collect

  1. We collect information that you provide to us directly, such as when you create an account, place an order, or contact us with a question or concern. This information may include your name, email address, mailing address, phone number, and payment information.
  2. We also collect information through the use of cookies and other technologies, such as your IP address, browser type, and browsing history on the Website.
  3. We may also collect information from third-party sources, such as social media platforms, to supplement the information that you provide to us.

How We Use Your Information

  1. We use the information that we collect to provide, maintain, and improve the Website and our services, to communicate with you, and to personalize your experience on the Website.
  2. We may use your information to send you marketing emails, such as newsletters and promotional offers, with your consent. You may opt out of receiving these emails at any time by clicking the unsubscribe link in the email or by contacting us.
  3. We may also use your information to comply with legal requirements, such as to respond to a subpoena or court order or to protect the safety of our users or the general public.

Sharing Your Information

  1. We may share your information with third-party service providers, such as payment processors and shipping companies, to perform certain functions on our behalf. These service providers are prohibited from using your information for any other purpose.
  2. We may also share your information in the event of a merger, acquisition, or sale of all or part of the Company.
  3. We may also share your information if we believe that it is necessary to comply with legal requirements, such as to respond to a subpoena or court order or to protect the safety of our users or the general public.

Data Retention

We will retain your personal information for as long as needed to provide you with the Website and our services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

  1. You have the right to access, update, and delete your personal information at any time by contacting us at info@sofloebikeshop.com
  2. You have the right to opt-out of receiving marketing emails from us at any time by clicking the unsubscribe link in the email or by contacting us.
  3. You have the right to file a complaint with a data protection authority if you believe that we have violated your privacy rights.

Changes to Our Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Your continued use of the Website following any changes to this Privacy Policy shall be deemed to be your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or the Website, please contact us at info@sofloebikeshop.com